Contact information
We're Here to Help
At qivno.shop, we are passionate about elevating your pantry with our eco-friendly glass storage jars. Whether you have questions about jar sizes, wood lid care instructions, or shipping times to the UK, our team is ready to assist you.
Get In Touch
Since our headquarters is located in the United States (Washington) and we serve customers in the United Kingdom, please note the time difference (we are approx. 8 hours behind the UK). We strongly recommend contacting us via email for the fastest and most detailed service. We strive to respond to all inquiries within 24 hours.
1. Customer Support Email For the fastest response, please email us. This allows us to check your order status or handle any questions about potential breakage during transit.
- Email: support@qivno.shop
2. Phone Support
- Phone Number: +1 346-470-1838
- Note: This is a US-based number. International calling charges may apply depending on your provider in the UK. If we are unable to answer due to time zone differences (we might be sleeping while you are starting your day!), please leave a voicemail or send us an email.
3. Mailing Address
- Company Name: qivno.shop
- Address: 41921 N Shore Dr, Concrete, WA 98237-7171, USA
4. Business Hours Our support team operates on Pacific Standard Time (PST).
- Monday - Friday: 9:00 AM - 5:00 PM (PST)
- For our UK customers: We typically begin processing inquiries during your late afternoon or evening.